AWS Cloud Resume Challenge
Summary
Built an online Resume using AWS Lambda, DynamoDB, API Gateway, S3, Cognito, CloudFront etc.
Currently a Technical Support Specialist looking to transition into the Cloud Computing industry as a Cloud Engineer. I have experience in client-facing positions and have achieved a couple of certifications across various Cloud providers whilst working full-time.
Summary
Built an online Resume using AWS Lambda, DynamoDB, API Gateway, S3, Cognito, CloudFront etc.
Summary
Deployed and hosted a highly available WordPress application using Amazon EC2, RDS, Route 53, and VPC.
IT Support Specialist
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Summary
Resolved over 15,000 technical queries in a customer-focused and timely manner. Provided administrative support for the infrastructure systems and servers. Developed an automation system to process incoming requests faster, resulting in a 25% increase in client satisfaction.
Highlights
Resolved over 15,000 technical queries in a customer-focused and timely manner.
Provided administrative support for the infrastructure systems and servers.
Developed an automation system to process incoming requests faster, resulting in a 25% increase in client satisfaction.
NOC Officer Intern
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Summary
Resolved over 150 technical queries in a customer-focused and timely manner. Provided administrative support for the infrastructure systems and servers. Developed an automation system to process incoming requests faster, resulting in a 45% increase in client satisfaction.
Highlights
Resolved over 150 technical queries in a customer-focused and timely manner.
Provided administrative support for the infrastructure systems and servers.
Developed an automation system to process incoming requests faster, resulting in a 45% increase in client satisfaction.
AWS, GCP, Microsoft Azure, Networking and troubleshooting, System Administration, Cost Management, Monitoring and Logging, AWS [IAM, EC2], Cloud Lambda, Infrastructure as Code (IAC), Containerization and orchestration, Monitoring and Optimization, APIs and Integration, Automation and Scripting, DevOps Practices, Cloud Storage Solutions, Serverless Computing, Database Management, Architectural Design, Backup and Disaster Recovery, Version Control, Continuous Learning.
Customer-focused, Effective Communicator, Highly Adaptable.
Proficient
Fluent
Available upon request